UARK Supply Chain Management, Judy Thorne, Exam 1 Review
Study online at https://quizlet.com/_hmtxjx
1. What are the external forces driving the rate of change and shaping our
economic and political landscape?: Technology, globalization, government policy and regulations,
empowered consumers, organizational consolidation
2. What is an example of each flowing both ways as illustrated in the Integrated
Supply Chain—Basics figure? Information flow, Demand flow, Product flow,
cash flow: Information flow, customer says have construction, builder say gonna be late on due date
Demand flow, point of sale info coming back from customer to supplier.
Product flow, Sales and returns.
Cash flow, Payments of invoices, credits for return of products.
3. 1. Complexity in the supply chain is caused by which of these? the number of
SKUs, locations of customers and suppliers, transportation requirements, all of
these answers: all of these answers
4. 1. A National retail chain arranging to have sunscreen in its Florida location
year round is an example of which utility? Time, Place, Quantity, Form: Place
5. The utility that is created by delivering products that meet the specifications
of the customer is referred to as _____ utility. Time, Place, Quantity, Form: Form
6. 1. What is often the largest component of logistics costs? Transportation
costs, Inventory costs, Administrative costs, Manufacturing costs: Transportation cost
7. 1. BeetleJuice Industries experienced a downturn in sales that has been occur-
ring over the last 6 months. Which of these represents this demand fluctuation?
Trend, Seasonal, Random, None of these: Trend
8. 1. Joe is implementing a new system to manage their transportation procure-
ment and operations and is struggling to manage the adoption of the changes.
Which is Supply Chain driver is Joe dealing with? Complexity, Organizational
Power shifts, Empowered consumers, Technology, None of these: Technology
9. 1. How do products flow both forward to customers and backward from
customer to suppliers? Overages, Sales, Damages, All of these: All of these
10. 1. John in the Transportation department just found out that the Los Angeles
port has been targeted by terrorists for an attack. Based on this information
he will need to plan for alternate export locations. Which of the Supply Chain
issues is his biggest issue? Information, Inventory Effect, Cost & Value, Supply
Chain Security: Supply chain security
1/5
, UARK Supply Chain Management, Judy Thorne, Exam 1 Review
Study online at https://quizlet.com/_hmtxjx
11. 1. If a Supply Chain flows changes from inbound to outbound which of
the following must be true? The population age has decreased, The location
has become more urban, Resources have been depleted, All of the above: The
population age has decreased
12. 1. When manufacturing created a confidential recipe for their customer, this
represents which of the principle types of economic utility? Form, Time, Place,
Quantity: Form
13. 1. Kroger has ordered 1,000 pallets of chicken but only received 900. Which
of the economic utilities failed? Time, Place, Quantity, Form: Quantity
14. 1. Which of the following activities are not included in Logistics? Transporta-
tion, Warehousing, Manufacturing, Sales: Manufacturing and sales
15. 1. Flying Carpet Industries recently decreased the order cycle from 2 weeks
to 3 weeks. What effect will this have on their customers' need to carry inven-
tory? None, They will need to carry more, They will need to carry less: They will need
to carry more
16. 1. How do inventory levels impact service?: Higher inventory=better service
17. 1. Flying Carpet Industries requires that their carpets need a temperature
controlled environment for transportation. Which of the following product-re-
lated factors is he managing? Dollar value, Density, Special Handling require-
ments, Susceptibility to damage.: Special Handling Requirements
18. 1. R&D has developed products that require packaging that takes up more
space on the pallets. Which of the following are true? Transportation cost will
decrease, Warehousing costs will decrease, Transportation cost will increase,
Warehousing cost will increase, Both A&B, Both C&D: Both C&D
19. What is the goal of demand planning?: Customer satisfaction, manage inventory, build consen-
sus, reach production number, make decisions.
20. 1. A company uses demand planning to run its daily business but some
of the functions don't share all of the information about their constraints.
Which of the common problems in demand management is the company
demonstrating? Non-strategic use of demand information, too much emphasis
on forecasts, functional silos, All of these: Functional silos
2/5
Study online at https://quizlet.com/_hmtxjx
1. What are the external forces driving the rate of change and shaping our
economic and political landscape?: Technology, globalization, government policy and regulations,
empowered consumers, organizational consolidation
2. What is an example of each flowing both ways as illustrated in the Integrated
Supply Chain—Basics figure? Information flow, Demand flow, Product flow,
cash flow: Information flow, customer says have construction, builder say gonna be late on due date
Demand flow, point of sale info coming back from customer to supplier.
Product flow, Sales and returns.
Cash flow, Payments of invoices, credits for return of products.
3. 1. Complexity in the supply chain is caused by which of these? the number of
SKUs, locations of customers and suppliers, transportation requirements, all of
these answers: all of these answers
4. 1. A National retail chain arranging to have sunscreen in its Florida location
year round is an example of which utility? Time, Place, Quantity, Form: Place
5. The utility that is created by delivering products that meet the specifications
of the customer is referred to as _____ utility. Time, Place, Quantity, Form: Form
6. 1. What is often the largest component of logistics costs? Transportation
costs, Inventory costs, Administrative costs, Manufacturing costs: Transportation cost
7. 1. BeetleJuice Industries experienced a downturn in sales that has been occur-
ring over the last 6 months. Which of these represents this demand fluctuation?
Trend, Seasonal, Random, None of these: Trend
8. 1. Joe is implementing a new system to manage their transportation procure-
ment and operations and is struggling to manage the adoption of the changes.
Which is Supply Chain driver is Joe dealing with? Complexity, Organizational
Power shifts, Empowered consumers, Technology, None of these: Technology
9. 1. How do products flow both forward to customers and backward from
customer to suppliers? Overages, Sales, Damages, All of these: All of these
10. 1. John in the Transportation department just found out that the Los Angeles
port has been targeted by terrorists for an attack. Based on this information
he will need to plan for alternate export locations. Which of the Supply Chain
issues is his biggest issue? Information, Inventory Effect, Cost & Value, Supply
Chain Security: Supply chain security
1/5
, UARK Supply Chain Management, Judy Thorne, Exam 1 Review
Study online at https://quizlet.com/_hmtxjx
11. 1. If a Supply Chain flows changes from inbound to outbound which of
the following must be true? The population age has decreased, The location
has become more urban, Resources have been depleted, All of the above: The
population age has decreased
12. 1. When manufacturing created a confidential recipe for their customer, this
represents which of the principle types of economic utility? Form, Time, Place,
Quantity: Form
13. 1. Kroger has ordered 1,000 pallets of chicken but only received 900. Which
of the economic utilities failed? Time, Place, Quantity, Form: Quantity
14. 1. Which of the following activities are not included in Logistics? Transporta-
tion, Warehousing, Manufacturing, Sales: Manufacturing and sales
15. 1. Flying Carpet Industries recently decreased the order cycle from 2 weeks
to 3 weeks. What effect will this have on their customers' need to carry inven-
tory? None, They will need to carry more, They will need to carry less: They will need
to carry more
16. 1. How do inventory levels impact service?: Higher inventory=better service
17. 1. Flying Carpet Industries requires that their carpets need a temperature
controlled environment for transportation. Which of the following product-re-
lated factors is he managing? Dollar value, Density, Special Handling require-
ments, Susceptibility to damage.: Special Handling Requirements
18. 1. R&D has developed products that require packaging that takes up more
space on the pallets. Which of the following are true? Transportation cost will
decrease, Warehousing costs will decrease, Transportation cost will increase,
Warehousing cost will increase, Both A&B, Both C&D: Both C&D
19. What is the goal of demand planning?: Customer satisfaction, manage inventory, build consen-
sus, reach production number, make decisions.
20. 1. A company uses demand planning to run its daily business but some
of the functions don't share all of the information about their constraints.
Which of the common problems in demand management is the company
demonstrating? Non-strategic use of demand information, too much emphasis
on forecasts, functional silos, All of these: Functional silos
2/5
