MGT 3305 EXAM 2 KUNST REVIEW QUESTIONS
Process of organizing and interpreting sensory impressions to give meaning to your
environment - answer -perception
1) target
2) perceiver
3) context - answer -factors that influence our perception
Identifies what is being perceived - answer -target
You, the person doing the perceiving - answer -perceiver
Situational elements that effect your perception - answer -context
Judgments we make about others is based on our interpretations of their behavior,
particularly with regards to whether behavior is internally or externally caused - answer
-attribution theory
Within someone's control - answer -internal factors
Outside of someone's control - answer -external factors
Are similar behaviors exhibited in different situations? - answer -distinctiveness
Is this person the only one responding this way? - answer -consensus
Is this unusual behavior for this person? - answer -consistency
Tendency to underestimate impact of external controls and overestimate impact of
internal factors - answer -fundamental attribution error
Tendency for attribute own successes to internal factors and our failures to external
factors - answer -self-serving bias
Interpret what you are seeing based on your preferences, interests, backgrounds, and
attitudes - answer -selective perception
Positive judgment about someone based on a singular characteristic - answer -halo
effect
Negative judgment about someone based on a singular characteristic - answer -horn
effect
, Making comparisons and/or quick judgments about whether a person is better or worse
than another - answer -contrast effect
Judge based on perceptions of the group a person belongs to - answer -stereotyping
Prejudice in favor of or against something - answer -bias
Overestimating your own and others' abilities - answer -overconfidence bias
Fixating on initial info and failing to adjust to new info - answer -anchoring bias
Seeking out only info that affirms past choices; discount contradictory info - answer -
confirmation bias
Focusing on readily available info; not doing "due diligence" to find info - answer -
availability bias
State or condition of being wrong in judgment - answer -error
Automatically sticking with and increasing commitment to a previous decision, despite
negative info - answer -escalation of commitment
Trying to create meaning from truly random events; superstition - answer -randomness
error
Preference for the sure, moderate gain over taking risk for greater gain - answer -risk
aversion
The "perfect world" model
Goal is optimization - answer -fully rational model
1) define the problem
2) identify decision criteria
3) allocate importance of criteria
4) develop all alternatives
5) evaluate all alternatives
6) select best alternative - answer -6 steps of fully rational model
The "real world" model
Goal is satisfaction - answer -bounded rationality model
1) extract problems critical features
2) construct a simplified model
3) identify time and budget limits
4) search for clearest alternatives
5) evaluate alternatives
Process of organizing and interpreting sensory impressions to give meaning to your
environment - answer -perception
1) target
2) perceiver
3) context - answer -factors that influence our perception
Identifies what is being perceived - answer -target
You, the person doing the perceiving - answer -perceiver
Situational elements that effect your perception - answer -context
Judgments we make about others is based on our interpretations of their behavior,
particularly with regards to whether behavior is internally or externally caused - answer
-attribution theory
Within someone's control - answer -internal factors
Outside of someone's control - answer -external factors
Are similar behaviors exhibited in different situations? - answer -distinctiveness
Is this person the only one responding this way? - answer -consensus
Is this unusual behavior for this person? - answer -consistency
Tendency to underestimate impact of external controls and overestimate impact of
internal factors - answer -fundamental attribution error
Tendency for attribute own successes to internal factors and our failures to external
factors - answer -self-serving bias
Interpret what you are seeing based on your preferences, interests, backgrounds, and
attitudes - answer -selective perception
Positive judgment about someone based on a singular characteristic - answer -halo
effect
Negative judgment about someone based on a singular characteristic - answer -horn
effect
, Making comparisons and/or quick judgments about whether a person is better or worse
than another - answer -contrast effect
Judge based on perceptions of the group a person belongs to - answer -stereotyping
Prejudice in favor of or against something - answer -bias
Overestimating your own and others' abilities - answer -overconfidence bias
Fixating on initial info and failing to adjust to new info - answer -anchoring bias
Seeking out only info that affirms past choices; discount contradictory info - answer -
confirmation bias
Focusing on readily available info; not doing "due diligence" to find info - answer -
availability bias
State or condition of being wrong in judgment - answer -error
Automatically sticking with and increasing commitment to a previous decision, despite
negative info - answer -escalation of commitment
Trying to create meaning from truly random events; superstition - answer -randomness
error
Preference for the sure, moderate gain over taking risk for greater gain - answer -risk
aversion
The "perfect world" model
Goal is optimization - answer -fully rational model
1) define the problem
2) identify decision criteria
3) allocate importance of criteria
4) develop all alternatives
5) evaluate all alternatives
6) select best alternative - answer -6 steps of fully rational model
The "real world" model
Goal is satisfaction - answer -bounded rationality model
1) extract problems critical features
2) construct a simplified model
3) identify time and budget limits
4) search for clearest alternatives
5) evaluate alternatives
