CHAIN EXAM 2025 QUESTIONS AND
ANSWERS
Products and services are created from what? - ANS materials, equipment, labor, time,
money, and other resources
Producing and delivering products and services requires what? - ANS suppliers,
manufacturers, and customers
What is a total market stockout? - ANS when all inventory is sold out
What happens when there's a disruption with one link of the supply chain? - ANS All links are
interconnected, so a disruption with one will likely impact all others. A supply chain is only as
strong as its weakest link
Describe the flow of the supply chain - ANS 1: raw materials
2: supplier
3: factory
4: distribution
5: retail
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, Does information flow downstream or upstream in the supply chain? - ANS Information
flows BOTH directions in a supply chain. Such info includes market predictions, laws &
regulations, product info, quantities, amounts ordered, etc. Usually housed in systems such as
SAP.
Which tier of suppliers and customers is it most important to identify? - ANS Tier 1 because
these are the partners with whom you will want to build a relationship with and share
information first
Define supply chain management - ANS - the coordination of a network of otherwise
independent trading partners creating a desired product or service, and moving it from
suppliers, through manufacturing, and out to customers when and where they want it
What are the four steps each trading partner in a supply chain must do in order to satisfy the
underlying demand? - ANS Plan, Source, Make, Deliver
Supply chain management creates _____ by managing the processes of all of those
independent trading partners so that they can _____ with one another in an _____, _____, and
_____ way - ANS - value
- collaborate
- efficient
- effective
- cost conscious
What is the goal of supply chain management? - ANS Increase Customer Service while
simultaneously reducing both inventory investment and operating expenses
- cost, quality, service
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