Intro To Business Management 12th Ed Chapter 12 & 13 charters
Both chapters use a four-layer approach (logic, concepts, important details, arbitrary details). Chapter 12 covers HRM: workforce planning, recruitment, training, motivation, digital transformation, and labor legislation. Chapter 13 addresses marketing’s evolution, market research, consumer behavior, segmentation, the 4Ps, and customer service.
Connected book
- 2019
- 9780190754167
- Unknown