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Service Operations Management notes (4th edition)
Robert Johnston, Graham Clark - ISBN: 9780273740483
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View all 4 notes for Service Operations Management, written by Robert Johnston, Graham Clark. All Service Operations Management notes, flashcards, summaries and study guides are written by your fellow students or tutors. Get yourself a Service Operations Management summary or other study material that matches your study style perfectly, and studying will be a breeze.
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Summary for the module BUSINESS MODELS AND SERVICES IN A DIGITAL WORLD of the book service operations management: improving service delivery 4th edition. 
Chapters: 1,2,3,4,5,7,8,11,12,13,15
- Summary
- • 31 pages •
Summary for the module BUSINESS MODELS AND SERVICES IN A DIGITAL WORLD of the book service operations management: improving service delivery 4th edition. 
Chapters: 1,2,3,4,5,7,8,11,12,13,15
Summary Textbook Service Operations Management 
Chapters 1, 2, 3, 4, 5, 7, 8, 11, 12, 13, 15
Used for major Organisation, Leadership & Change
- Summary
- • 52 pages •
Summary Textbook Service Operations Management 
Chapters 1, 2, 3, 4, 5, 7, 8, 11, 12, 13, 15
Used for major Organisation, Leadership & Change
Samenvatting boek Service Operations Management (4e editie) voor vak Business Models & Services. Minor Organization, Leadership & Change (OLC).

Summary book Service Operations Management (4th Edition) for class Business Models & Services. Minor Organization, Leadership & Change (OLC).

•	Ch. 1-full chapter
•	Ch. 2 p.21-30, p.35-39 till How can this book...
•	Ch. 3 p.46-58 till Assessing the Implications
•	Ch. 4 p. 68-79
•	Ch. 5 p. 101-121
•	Ch. 7 p. 162-185 till Strategies for chang...
- Summary
- • 26 pages •
Samenvatting boek Service Operations Management (4e editie) voor vak Business Models & Services. Minor Organization, Leadership & Change (OLC).

Summary book Service Operations Management (4th Edition) for class Business Models & Services. Minor Organization, Leadership & Change (OLC).

•	Ch. 1-full chapter
•	Ch. 2 p.21-30, p.35-39 till How can this book...
•	Ch. 3 p.46-58 till Assessing the Implications
•	Ch. 4 p. 68-79
•	Ch. 5 p. 101-121
•	Ch. 7 p. 162-185 till Strategies for chang...
Summary of the book 'Service Operations Management - Improving service delivery, pearson 4th edition ISBN 978-0-273-74048-3. 
This course (Business Models and Services) is given during the Minor 'Organisation Leadership and Change' at the Hogeschool van Amsterdam
Chapters: 1, 2, 3, 4, 5, 7, 8, 11, 12, 13, 15
- Summary
- • 27 pages •
Summary of the book 'Service Operations Management - Improving service delivery, pearson 4th edition ISBN 978-0-273-74048-3. 
This course (Business Models and Services) is given during the Minor 'Organisation Leadership and Change' at the Hogeschool van Amsterdam
Chapters: 1, 2, 3, 4, 5, 7, 8, 11, 12, 13, 15
Do you have documents that match this book? Sell them and earn money with your knowledge!
Newest Service Operations Management summaries
Summary for the module BUSINESS MODELS AND SERVICES IN A DIGITAL WORLD of the book service operations management: improving service delivery 4th edition. 
Chapters: 1,2,3,4,5,7,8,11,12,13,15
- Summary
- • 31 pages •
Summary for the module BUSINESS MODELS AND SERVICES IN A DIGITAL WORLD of the book service operations management: improving service delivery 4th edition. 
Chapters: 1,2,3,4,5,7,8,11,12,13,15
Summary Textbook Service Operations Management 
Chapters 1, 2, 3, 4, 5, 7, 8, 11, 12, 13, 15
Used for major Organisation, Leadership & Change
- Summary
- • 52 pages •
Summary Textbook Service Operations Management 
Chapters 1, 2, 3, 4, 5, 7, 8, 11, 12, 13, 15
Used for major Organisation, Leadership & Change
Samenvatting boek Service Operations Management (4e editie) voor vak Business Models & Services. Minor Organization, Leadership & Change (OLC).

Summary book Service Operations Management (4th Edition) for class Business Models & Services. Minor Organization, Leadership & Change (OLC).

•	Ch. 1-full chapter
•	Ch. 2 p.21-30, p.35-39 till How can this book...
•	Ch. 3 p.46-58 till Assessing the Implications
•	Ch. 4 p. 68-79
•	Ch. 5 p. 101-121
•	Ch. 7 p. 162-185 till Strategies for chang...
- Summary
- • 26 pages •
Samenvatting boek Service Operations Management (4e editie) voor vak Business Models & Services. Minor Organization, Leadership & Change (OLC).

Summary book Service Operations Management (4th Edition) for class Business Models & Services. Minor Organization, Leadership & Change (OLC).

•	Ch. 1-full chapter
•	Ch. 2 p.21-30, p.35-39 till How can this book...
•	Ch. 3 p.46-58 till Assessing the Implications
•	Ch. 4 p. 68-79
•	Ch. 5 p. 101-121
•	Ch. 7 p. 162-185 till Strategies for chang...
Summary of the book 'Service Operations Management - Improving service delivery, pearson 4th edition ISBN 978-0-273-74048-3. 
This course (Business Models and Services) is given during the Minor 'Organisation Leadership and Change' at the Hogeschool van Amsterdam
Chapters: 1, 2, 3, 4, 5, 7, 8, 11, 12, 13, 15
- Summary
- • 27 pages •
Summary of the book 'Service Operations Management - Improving service delivery, pearson 4th edition ISBN 978-0-273-74048-3. 
This course (Business Models and Services) is given during the Minor 'Organisation Leadership and Change' at the Hogeschool van Amsterdam
Chapters: 1, 2, 3, 4, 5, 7, 8, 11, 12, 13, 15
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