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Service Management notes
James A. Fitzsimmons, Mona J. Fitzsimmons - ISBN: 9780072823738
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View all 1 notes for Service Management, written by James A. Fitzsimmons, Mona J. Fitzsimmons. All Service Management notes, flashcards, summaries and study guides are written by your fellow students or tutors. Get yourself a Service Management summary or other study material that matches your study style perfectly, and studying will be a breeze.
Best selling Service Management notes
These are notes to the first class of Service Operations. In this class, we are looking at: - Customer Expectations - The Rental Concept - Categories of the rental concept - Categories of service - Forces that are transforming the service sector - Perspectives of Service - Duties of a Service Operations Manager / All the best!
- Class notes
- • 4 pages •
These are notes to the first class of Service Operations. In this class, we are looking at: - Customer Expectations - The Rental Concept - Categories of the rental concept - Categories of service - Forces that are transforming the service sector - Perspectives of Service - Duties of a Service Operations Manager / All the best!
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Newest Service Management summaries
These are notes to the first class of Service Operations. In this class, we are looking at: - Customer Expectations - The Rental Concept - Categories of the rental concept - Categories of service - Forces that are transforming the service sector - Perspectives of Service - Duties of a Service Operations Manager / All the best!
- Class notes
- • 4 pages •
These are notes to the first class of Service Operations. In this class, we are looking at: - Customer Expectations - The Rental Concept - Categories of the rental concept - Categories of service - Forces that are transforming the service sector - Perspectives of Service - Duties of a Service Operations Manager / All the best!
Do you have documents that match this book? Sell them and earn money with your knowledge!
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